A lot of productive time is lost by valuable human capital into digging information from the context of a case or knowledge base into forming responses to inquiries.
Boost your teams’ productivity by leveraging document generation with AI tools acting on the context of their work
Let DocuArk autogenerate homogeneous documents and organize them appropriately with the help of its AI assistant that extract information from all relevant documents and document descriptions to populate areas of your common document templates , that may subsequently be further edited by the user.
Collaborate through processes & document handling tools
Collaborating over a process can be a hard to tackle problem if this includes several streams of information and diverse documents of various origins and versions.
DocuArk proposes a number of tools to address collaboration challenges, not only via its bidirectional ability to link to workspaces but also with native means to collaborate over document production and exchange processes. Besides its versatile workflow process subsystem, DocuArk allows users to collaborate over documents preparation and editing, allowing concurrent document editing in the platform, features that allow one to exclusively lock and edit documents on desktop platforms, live chat over documents and cases and a powerful annotation system that tracks and routes user observations and comments over documents and cases.
Comply with regulations
A common business has to comply with a series of regulations that may dictate how specific data and cases are handled. However in larger businesses the number and impact of applicable regulations escalates to huge proportions, requiring significant and continuous investment in activities such as training and diverse tools.
DocuArk helps you manage your business operation, modeling your business domain into workflows that maybe as rigid or flexible as required, and tracking all the work and its produced outcome or evidence of outcome (documents, communication or other digital assets) into a single point of reference. Furthermore, DocuArk allows you to comply with confidentiality and privacy regulations as well as high security standards, by tracking all activity performed in it and all documents and messages exchanged by it. Formal document registration, digital signing and approvals of actions are a few of the functions also offered by it.
Comprehend your non-data driven operation and its performance
If your business is acting in an environment where work outcomes are not tracked by structured database entries in some system, but rather as semi or unstructured documents and communications, you may be already finding it difficult to comprehend the operations performed by its human capital.
DocuArk collects all this work and its outcomes and not only builds the full story of each case or activity, but also allows the supervisors to easily comprehend the quality of the results of work and where time may be spent, allowing them to take informed decisions towards the improvement of efficiency and effectiveness of its processes.
Efficiently serve your customers by quickly assessing all relevant information
When the customer comes requesting responses, not only it takes time for one to get grab of all the information pertinent to a request, but it also takes a lot of acquaintance with the case, that maybe impossible to tackle.
DocuArk, with intelligent instruments and AI assistance organize all your communications into logical "cases” that correspond to customer observations, requests or incidents and interlinks those, again with the help of AI, with any relevant or similar other cases,making all knowledge within instant reach of the handler. Leveraged by AI tools it takes seconds to drill all this information and respond to questions that emerge, even by a non-familiar with the context person.
Get hold of the communication, work and knowledge managed in your enterprise
In the fully digital era, with a diversity of processes, communication channels and IT systems documents become increasingly difficult to be organized, tracked and processed.
DocuArk comes to your rescue collecting and organizing documents, messages, and all other digital and physical documents so that you won't miss a bit of those. Be it on your local network, cloud storage providers, mail exchanges, 3rd party systems, with its DocuArk’s massive integration capabilities can make it happen. Rich document metadata automatically or manually generated and a powerful ontology system that allows you to model your business domain brings all the tools for you to describe your documents. Cases, folders and strong semantic linking capabilities, again manually or automatically generated, allow you to organize them so that relevant information is always within reach.
Whether you choose to move or copy all your document corpus in DocuArk or just link to it, remains at your hand.
Manage and comprehend the knowledge produced in your expertize area
If your entity handles huge intellectual capital, in form of documented processes, and knowhow you already know that a common digital library misses a lot of the actual knowledge that is moved in message exchanges, repositories, ticketing systems and so on.
DocuArk collects all the knowledge of your entity and not only offers the tools to maintain, organize, and share it as appropriate, but also allows your executives to comprehend this knowledge with instruments that borrow from modern AI systems. Interactive prompts, description suggestion tools and linking of relevant knowledge are all feasible. Furthermore, with its document generation and workflow features, DocuArk can become the means to guide your human capital along the processes of your business.
Minimize the business risks and learning curve by enforcing auditable verified procedures to your activities
A business is at risk every time a formal process is executed by its personnel, no matter if this is a new in its roster or a veteran in action.
Gathering all information in one place via extensive automation, shaping the processes in executable workflows and tracking all relevant actions is a powerful way to avoid mistakes that come with inexperience of human capital or tediousness of a work task.
Secure your knowledge property and operational environment
Sharing communication and information that may be confidential, yet needs to be shared with entitled colleagues can become a great challenge, especially if this is coming from a variety of sources.
DocuArk, proven in high security environments offers massive security features that fit all the cases. It can follow the hierarchical structure of you organization for providing access to the contents of the platform, or an ad hoc model that allows permissions to access information to be shaped on a per case basis. Expiring permissions, sharing of documents and many other features are there to ease the everyday work.
However, whatever happens in DocuArk is tracked and is immutably stored for preservation, allowing full traceability of actions.
Developed under ISO27000 / ISO27701 restrictions, tested not only in the build pipeline but also by thorough penetration testing in high security deployments, DocuArk is the place to secure your documents and processes.